Shipping Policy
Thank you for visiting and shopping at studentcomputers.co.uk
Following are the terms and conditions that constitute our Shipping Policy.
Orders placed before 2pm are normally shipped the same working day. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates shipping charges for your order will be calculated and displayed at checkout.
- Shipment cost is FREE with DPD (2 - 4 days)
- Express shipping (Next working day) - £3.95
- Saturday delivery - £6.95
Pallet Deliveries Policy
Please be aware that all items too large and/or heavy to go with a standard courier, will be shipped on a pallet. This will be noted in the item description.
This is a kerbside delivery service; the courier is not responsible for bringing the item into the address and is not responsible of disposing of the packaging or the pallet.
We will contact you to arrange the delivery on the most suitable date. Delivery is offered Monday to Friday and an estimated time cannot be provided until the morning of delivery, which is not automatically updated and does need to be requested.
A contact number for the receiver is mandatory and the order will not be shipped without this.
Cut off time for next day delivery on this service is 1:45pm – if we do not have all of the require details by this time, delivery will be postponed to the next working day.
PLEASE BE AWARE that once delivery has been arranged, any changes to the delivery date must be provided 1 working day before the previously agreed date.
A charge of £25 will be applied for any redeliveries that have to be arranged should a delivery be missed. Redelivery cannot be arranged until this fee is received.
If this fee is not paid within 3 working days, the item will be returned to ourselves and refunded with a deduction of a 15% fee to cover the wasted transport costs.
For more information please contact Customer Service on 01384 396197
